Terms and Conditions


We do our best to make sure you have all of the information you need to confidently place your order. Please read our cancellation policy, product descriptions, and our queue system FAQ thoroughly prior to placing your order.

The queue system begins at the time the order is placed.

The No: Leave Bare Metal Cerakote option for machining is for those who are coating their slide elsewhere, or have multiple machining products.

If you do not coat with us, the machined surface of the slide will show bare silver stainless steel, be very unfinished looking, is not recommended since the metal is unprotected, and your slide will be retuned stripped of its internals under the assumption you are coating elsewhere.


If you have multiple machining products, select either single or multicolor for only one machining product and No: Leave Bare Metal for the others to avoid being charged more that once. We do not coat barrels, nor do they require it.

For color options, they can be found on Cerakote’s website in their H Series Catalog . Click ->here!


We multi color Cerakote generally all MILSPEC camo patterns.

Shipping paid for at checkout is for return shipment only. The shipping selections at checkout offer coverage for ONE slide or firearm. If sending multiple slides or firearms, we can can charge your card on file for the additional costs once the order arrives. If you have any questions or need further assistance, please email me at

[email protected]!

Please provide us with the appropriate notes/information at checkout as described in each product description to avoid order delays.

What Happens After I Place My Order?

When you make a purchase on our website, you will receive a confirmation of your order via email. The shipping charge paid at Checkout is for ESTIMATED RETURN SHIPPING. Depending on the item’s value and type, we may reach out for the difference if the wrong shipping selection is made. Per federal law, complete firearms and serialized frames must travel overnight service to and from an FFL. Non serialized items (slides, barrels, grip modules, etc) can travel ground service. You may choose any carrier of choice. Orders will be returned via UPS.

Why Am I Being Asked to Pay Additional Shipping Charges After I Place My Order?

The return shipping options at checkout are based on the average cost of shipping for the specific pieces/parts of your firearm required to complete the work you ordered. If a wrong selection is made, or additional costs are incurred, we will reach out for the difference.

What Parts Do I Need to Send?

Details are included in the product notes where several parts are required. Please include a copy of your order confirmation you received via email and your drivers license so we can identify ownership and begin work more quickly.


My Order is Over it’s Estimated Lead Time. What gives?

Though we work very hard to deliver within our lead times, sickness, extenuating circumstances, quality control work, or industry events interrupt our process from time to time. Our lead times are best estimates and may fluctuate. We do the best that we can to update the site and our customers with current times. In these moments, we ask that you bear with, and understand your order and business are extremely important to us! For order updates, please reach us here.


Will I Receive Tracking Information Once My Item is Ready to Be Returned?

Yes. We include your email address upon return shipping when creating the label. Orders will be returned via UPS.

What Shipping Methods Are Available?

Shipping paid for at checkout is for return shipment only. You are responsible for shipping fees to our location. All options are overnight service to greatly reduce the risk of a package going missing upon return. Per federal law, complete firearms and serialized frames/receivers must travel overnight service to and from an FFL. Non serialized items (slides, barrels, grip modules, etc) can travel ground service. You may choose any carrier of choice. Orders will be returned via UPS. Pay close attention to our shipping options. If you choose not to insure your package, we are not liable if it goes missing. In the event an insured package goes missing, if the insurance company shorts your claim we are not liable to make up the difference. Claim values are supported by receipts for the missing items and are reimbursed according to current market value of the item(s).

Do You Ship Internationally?

Due to rules and regulations in other countries, we do not ship internationally. For international customers, we recommend finding a local retailer to help with your needs.

Privacy Policy

Redline Custom Works LLC(“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communication platforms, including SMS messaging.


1. Information We Collect

We may collect the following types of personal information:

Name

Email address

Phone number

Billing and payment information

Any information you voluntarily provide through forms, registrations, or communications


2. How We Use Your Information

We use your information to:

Provide and manage our services

Process transactions and registrations

Communicate with you regarding your account, services, or inquiries

Send important updates, promotions, and notifications (including SMS messages)

Improve our services and customer experience


3. SMS Communications & Consent

By providing your phone number, you consent to receive SMS (text) messages from Carolina Tactical Training.

These messages may include:

Appointment reminders

Class confirmations and updates

Promotional offers and marketing messages

Message and data rates may apply.
Message frequency varies.

You can opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.


4. Sharing of Information

We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing purposes.

We may share information with trusted service providers only as necessary to operate our business (e.g., payment processors, CRM systems), and only under strict confidentiality agreements.


5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.


6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.


7. Your Rights & Choices

You may:

Request access to your personal information

Request corrections or updates

Request deletion of your information (where applicable)

Opt out of marketing communications at any time

To make a request, contact us using the information below.


8. Third-Party Services

Our website or services may use third-party tools (such as payment processors or messaging platforms). These providers have their own privacy policies governing the use of your data.


9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.


10. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

Redline Custom Works LLC
3165 McTavish Ave West Columbia, SC 29172
[email protected]
803-497-9434